Terms
Welcome to Solutionary.AI. These Terms of Service ("Terms") govern your access to and use of our website, services, and content. By accessing or using our services, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.
1. Definitions
"We," "Us," "Our" refers to Solutionary.AI, an Australian-based AI solutions provider operating in Victoria.
"You," "Your" refers to the individual or entity accessing our website or using our services.
"Services" includes our website, content, AI consultation services, workflow design, implementation support, and any related offerings.
"Content" means all information, text, images, data, software, and materials available through our Services.
"Client" refers to any individual or business that engages us for paid services beyond website browsing.
2. Acceptance of Terms
By accessing our website or using our services, you confirm that:
You are at least 18 years of age or have parental/guardian consent
You have the legal capacity to enter into binding agreements
You will comply with all applicable laws and regulations
All information you provide is accurate and current
If you are accessing our services on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.
3. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.
Your Responsibilities:
Review these Terms periodically for updates
The "Last updated" date indicates when the Terms were last revised
Continued use of our Services after changes constitutes acceptance
Material changes will be highlighted on our website
If you do not agree to modified Terms, you must discontinue use of our Services.
4. Use of Our Website
Permitted Use
You may use our website and content for:
Researching AI solutions and automation strategies
Reading blog posts, case studies, and educational resources
Contacting us for inquiries or consultation requests
Evaluating our services for potential business needs
Prohibited Activities
You agree NOT to:
Use our Services for any unlawful purpose or in violation of these Terms
Attempt to gain unauthorised access to our systems, servers, or networks
Interfere with or disrupt the integrity or performance of our Services
Transmit viruses, malware, or any harmful code
Scrape, harvest, or collect data from our website using automated means without permission
Reproduce, duplicate, copy, sell, or exploit any portion of our Services without written consent
Impersonate any person or entity, or falsely state or misrepresent your affiliation
Use our Services to compete with us or create similar offerings
Post or transmit any defamatory, offensive, or inappropriate content
Violate any applicable local, state, national, or international law
Consequences of Violation
Violation of these Terms may result in:
Immediate termination of your access to our Services
Legal action to protect our rights and interests
Liability for damages caused by your violations
5. Intellectual Property Rights
Our Ownership
All content, features, and functionality on our website are owned by Solutionary.AI and protected by Australian and international copyright, trademark, and intellectual property laws.
This includes but is not limited to:
Website design, layout, and graphics
Blog posts, articles, and written content
Logos, branding, and trademarks
Software, code, and technical implementations
Proprietary methodologies and frameworks
Case studies and business insights
Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to:
Access and view our website content for personal or internal business purposes
Download or print individual pages for reference (with attribution)
Share links to our content on social media or communications
Restrictions
You may NOT:
Modify, reproduce, or create derivative works from our content
Distribute, sell, or sublicense our content without written permission
Remove copyright notices, attributions, or proprietary markings
Use our content for commercial purposes without authorization
Frame or embed our content on other websites without consent
Your Content
When you submit content to us (e.g., inquiry forms, comments, feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for business purposes, including:
Responding to your inquiries
Improving our Services
Creating anonymised case studies or testimonials (with your permission)
You represent that any content you submit does not violate third-party rights or applicable laws.
6. Services and Consultation
General Information
The information on our website is provided for general informational purposes only. It does not constitute professional advice, and should not be relied upon as the sole basis for business decisions.
No Guarantee of Results
While we strive to provide valuable AI solutions and insights:
We do not guarantee specific outcomes or business results
Implementation success depends on various factors beyond our control
Past performance or case studies do not guarantee future results
Each business situation is unique and requires individual assessment
Consultation Process
Formal consultation or implementation services are subject to separate agreements that will include:
Scope of work and deliverables
Pricing and payment terms
Timelines and milestones
Specific terms and conditions
Confidentiality provisions
These Terms govern website use; paid services require execution of a separate service agreement.
7. Third-Party Services and Links
External Links
Our website may contain links to third-party websites, tools, or services for your convenience.
Important Disclaimers:
We do not endorse, control, or assume responsibility for third-party content
Third-party sites have their own terms and privacy policies
We are not liable for any loss or damage from your use of third-party services
Links do not imply partnership, sponsorship, or affiliation unless explicitly stated
Third-Party Tools
We may recommend or integrate with third-party AI tools, platforms, or software. Your use of these tools is subject to their respective terms and conditions.
8. Disclaimer of Warranties
"AS IS" Basis
Our Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.
We Specifically Disclaim:
Warranties of merchantability, fitness for a particular purpose, or non-infringement
That our Services will be uninterrupted, secure, or error-free
That defects will be corrected or that our servers are free from viruses or harmful components
The accuracy, reliability, or completeness of any content or information
That our Services will meet your specific requirements or expectations
Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer rights or guarantees under the Australian Consumer Law that cannot lawfully be excluded.
9. Limitation of Liability
Maximum Liability
To the fullest extent permitted by law, Solutionary.AI and its directors, employees, partners, and affiliates shall not be liable for:
Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, use, goodwill, or intangible losses
Damages resulting from your access to or inability to access our Services
Damages resulting from any unauthorized access to or alteration of your data
Damages resulting from third-party conduct or content on our Services
Any other matter relating to our Services
Liability Cap
Our total liability for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us (if any) in the 12 months preceding the claim, or AUD $100, whichever is greater.
Australian Consumer Law
Nothing in these Terms limits our liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under Australian Consumer Law
10. Indemnification
You agree to indemnify, defend, and hold harmless Solutionary.AI, its officers, directors, employees, contractors, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
Your violation of these Terms
Your use or misuse of our Services
Your violation of any third-party rights, including intellectual property rights
Any content you submit or transmit through our Services
Your violation of any applicable laws or regulations
11. Privacy and Data Protection
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We collect, use, and protect your information in accordance with:
Australian Privacy Principles (APPs) under the Privacy Act 1988
Our Privacy Policy (available on our website)
Applicable data protection regulations
Please review our Privacy Policy to understand how we handle your information.
12. Confidentiality
Public Information
Information available on our public website is not confidential.
Confidential Discussions
If you engage in consultations or share sensitive business information with us:
We will treat such information as confidential
We will not disclose it to third parties without your consent
Formal projects will be governed by separate confidentiality agreements
Exceptions
Confidentiality obligations do not apply to information that:
Is or becomes publicly available through no fault of ours
Was independently developed by us without reference to your information
Is required to be disclosed by law or court order
13. Termination
Your Rights
You may stop using our Services at any time. If you have an account, you may request deletion as outlined in our Privacy Policy.
Our Rights
We reserve the right to:
Suspend or terminate your access to our Services at any time, with or without notice
Terminate access for violations of these Terms
Discontinue or modify any aspect of our Services
Refuse service to anyone for any reason
Effect of Termination
Upon termination:
Your right to use our Services immediately ceases
Provisions regarding intellectual property, disclaimers, liability, and indemnification survive
Any outstanding obligations remain enforceable
14. Governing Law and Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to conflict of law principles.
Jurisdiction
You agree to submit to the exclusive jurisdiction of the courts located in Victoria, Australia, for resolution of any disputes arising from these Terms or your use of our Services.
Dispute Resolution Process
Before initiating legal proceedings, we encourage you to:
Contact us directly to discuss the issue
Attempt to resolve the matter through good-faith negotiation
Consider mediation if direct negotiation is unsuccessful
Class Action Waiver
To the extent permitted by law, you agree that any dispute will be resolved on an individual basis and not as part of a class action, consolidated action, or representative proceeding.
15. Australian Consumer Law
Nothing in these Terms is intended to exclude, restrict, or modify your rights under the Australian Consumer Law (ACL) or other applicable consumer protection legislation that cannot be excluded, restricted, or modified by agreement.
If the ACL or other applicable law implies a warranty, condition, or guarantee into these Terms that cannot be excluded, our liability for breach of that warranty, condition, or guarantee is limited (to the extent permitted by law) to:
In the case of services: supplying the services again or paying the cost of having the services supplied again
In the case of goods: replacing or repairing the goods, or paying the cost of replacement or repair
16. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Solutionary.AI regarding use of our Services and supersede all prior agreements.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver will be effective unless made in writing.
Assignment
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms to any affiliate or successor without restriction.
Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemic, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.
Notices
Notices to you may be provided via email or by posting to our website. Notices to us should be sent to [your email address].
Survival
Provisions that by their nature should survive termination shall survive, including but not limited to: intellectual property rights, disclaimers, limitations of liability, indemnification, and governing law.
Headings
Section headings are for convenience only and do not affect the interpretation of these Terms.
17. Contact Information
If you have questions about these Terms, please contact us:
Solutionary.AI Email: support@solutionary-ai.com.au
Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
Last Review: We recommend reviewing these Terms periodically, as your continued use of our Services constitutes acceptance of any modifications.